Refund policy

All our products are digital PDF downloads. This policy explains your rights in plain English.

Your right to cancel

Under the UK Consumer Contracts Regulations 2013, you normally have 14 days to cancel an online purchase. For digital content, that right ends once the download starts, as long as you agreed to get immediate access and acknowledged that you would lose your right to cancel.

By completing checkout and downloading your guide, you consent to immediate access to the digital content and acknowledge that you lose your 14-day right to cancel once the download starts.

Faulty or not as described

If a file is faulty, corrupted or not as described, email us at thepracticalpdfguide@gmail.com within 14 days of your purchase. Include your order number and a short description of the problem, and we will send you a replacement or give you a refund.

This does not affect your statutory rights.

US and international buyers

Buyers in the US and other countries get the same terms as UK buyers.

Contact

 Email thepracticalpdfguide@gmail.com.